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We've reported that Alienware M15 R5 buyers have limited the number of CUDA cores running on their RTX 3070 GPUs, and now another criticism has been leveled at Alienware and Dell.
This time it's about the Alienware 51M R1 aka the "Area 51" laptop, especially the marketing of the laptop. A huge advantage of the Dell Alienware
laptop is its ability to upgrade and customization, which is obviously a huge selling point for PC gamers, who like to get the best possible performance out of their machines.
However, a specific Dell user / potential customer stated that the company falsely claimed that, at least by inference, the "core components" (the claimant's CPU and GPU in the laptop) are acceptable under the following circumstances: In fact, they are out of date.
Obviously, this is just a statement at this point. Dell is likely defending its innocence, but from a public relations point of view, this is not ideal because there is another problem with your Alienware m15 R5.
You can view the full details of the claim below.
The exact wording of the plaintiff’s complaint against Dell is quoted below for those who want to read the detailed information: